1. Order Processing
Processing Time:
Orders are typically processed and prepared for shipment within 3 business days of order confirmation.
Weekend/Holiday Orders:
Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Methods & Costs
Standard Shipping:
Our standard shipping fee for all domestic orders is €5.99.
Shipping Costs:
Our standard shipping fee for all domestic orders is €5.99.
Shipping Costs:
Costs are calculated at checkout and vary based on order weight.
3. Shipping Zones & Restrictions
Domestic Shipping: We ship within the Republic of Ireland only.
Restricted Areas: P.O. boxes, military bases, or other areas where shipping is not available.
4. Tracking & Notifications
Confirmation Email: You will receive an order confirmation email once your order is placed.
Shipping Notification: You will receive a separate email with a tracking number and a link to track your order once it ships.
Checking Status: You can track your order status using the link provided in your shipping confirmation email or by logging into your account on our website.
5. Delays & Issues
Order Delays:
While we strive to meet estimated delivery times, some delays may occur due to high order volume, weather, or other unforeseen circumstances. We will notify you of any significant changes to your delivery time.
Damaged or Incorrect Items:
If your package arrives damaged, or if you receive the wrong item, please contact our customer support at mrshandyshop@gmail.com or in our contact form within 3 days of delivery. We will work with you and our shipping partner to resolve the issue.
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